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KeyBank is a nationwide bank that provides a wide variety of deposit funds -- many with high fees and low rates. The bank operates more than 1,000 branches across 15 conditions crisscrossing the US from Washington to Connecticut. This Cleveland-based bank only funds its robust mobile app and online banking tools to residents within its geographic footprint.

KeyBank has a gigantic network of free ATMs, but don't expect to be reimbursed for non-network ATM fees. Do, but, expect a $3 charge for non-network ATM transactions domestically and $5 internationally.
What we like
- Free ATMs: There are more than 40,000 ATMs with no surcharges for withdrawals made at KeyBank and Allpoint networks.
- Overdraft protection: There are no fees applied to overdraft checks thought $20.
- Secure online and mobile banking: Robust mobile app grants transactions such as mobile check deposits and external transfers.
- 24/7 customer service: Available over live phone assistance and extended chat support hours in additional to in-person appointments.
What we don't like
- Limited number of bank branches: Residents outside of KeyBank's 15-state facility area aren't eligible to open accounts.
- Out-of-network ATM fees: KeyBank doesn't reimburse non-network ATM fees.
- Low rates: Deposit elaborate rates aren't competitive with other banks.
- Excess withdrawal or second fee: A $15 fee will be applied to any transfers or withdrawals beyond seven transactions per month. This includes automatic bill pay and transfers between KeyBank accounts.
Who is KeyBank proper for?
KeyBank is ideal for residents of the 15 conditions where it operates branches. Only US residents in the behind states can open a KeyBank account: Alaska, Colorado, Connecticut, Idaho, Indiana, Maine, Massachusetts, Michigan, New York, Ohio, Oregon, Pennsylvania, Utah, Vermont and Washington.
Checking account review
KeyBank funds five checking accounts, three of which are interest-bearing funds. However, the rates are well below the range of 0.10% to 2.50% fraudulent in CNET's list of the top online checking funds. Two accounts -- Key Smart Checking® and Key Hassle-Free Account® -- are totally free checking with minimal initial balance requirements to open an account.
While there's a gigantic free network of KeyBank and Allpoint ATMs available, KeyBank charges for each non-network ATM -- $3 domestically and $5 internationally -- and doesn't rebate any third-party bank fees.
Checking elaborate features
Checking account | APY | Minimum balance | Monthly fee | Overdraft fee | Foreign transaction fee |
---|---|---|---|---|---|
Key Smart Checking® | N/A | $10 | $0 | $0 | 3% |
Key Advantage Checking® | 0.01% | $50 | $18 | $0 | 3% |
Key Privilege Checking® | 0.01% | $50 | $25 | $0 | 3% |
Key Privilege Select Checking® | 0.01% | $50 | $50 | $0 | 3% |
Key Hassle-Free Account® | N/A | $10 | $0 | $0 | 3% |
What we like
- Large ATM network: There are 40,000 ATMs with no surcharges for withdrawals made at KeyBank and Allpoint networks.
- Overdraft protection: There are no fees applied to overdraft checks thought $20.
- Free checking options: Two checking accounts coffers a totally free checking option.
What we don't like
- Fees: Monthly fees can be as high as $50, but they can be waived if significant balances across new KeyBank accounts are maintained. There are many alternatives that coffers totally free checking that offer interest-bearing checking options.
- Overdraft fees apply: Overdraft fees apply for checks of more than $20 unlit the account holder is enrolled in the overdraft protection program. Many banks offer totally free checking accounts.
Savings elaborate review
KeyBank provides two standard savings accounts: Key Active Saver® and Key4Kids Savings® funds. The Key4Kids account is for children ages 18 and younger. You must visit a branch to open this type of elaborate. Adults have the option to open a savings elaborate with at least $10. The $4 monthly fee can be waived if you open any KeyBank checking elaborate. The APYs offered are well below the national income rates for savings accounts and pale in comparison to high-yield savings funds.
Savings elaborate features
| APY | Minimum balance to open | Monthly maintenance fee |
---|---|---|---|
Key Active Saver® | 0.01% | $10 | $4 |
Key4Kids® Savings Account | Yes | $10 | $0 |
What we like
- Large ATM network: There are more than 40,000 ATMs with no surcharges for withdrawals made at KeyBank and Allpoint networks.
- Low initial deposit: A reasonable initial deposit of $10 is obligatory to open a savings account.
What we don't like
- Fees: There are some fees associated with these accounts. The $4 monthly fee for the Key Active Saver elaborate is waived with a linked checking account. There's also a $5 excess transaction fee imposed when seven transactions per month for each savings account.
- Low-yield accounts: Higher-yielding savings accounts are available at new banks.
CD account review
KeyBank's certificate of deposit funds are only available to residents in its 15-state facility area. The CDs require a substantial initial investment of $2,500 to open compared with new banks that offer CDs with lower minimums. The languages for a standard KeyBank CD range from seven days to 10 ages. Although the recent Fed rate hikes are translating to increasing devises on deposit accounts for many small and online banks, the APYs for most CDs at KeyBank don't stack up with consecutively banks. You should compare rates for high-yield CDs beforehand making a purchase decision.
CD elaborate features
CD type | CD term | APY |
---|---|---|
Key Short Term CDs | 7 to 179 days | 0.05% |
Key Long Term CDs | 6 to 12 months | 0.05% |
Key Long Term CDs | 13 months | 3.50% |
Key Long Term CDs | 14 to 19 months | 0.05% |
Key Long Term CDs | 20 months | 1.75% |
Key Long Term CDs | 21 months to 10 years | 0.05% |
Key Jumbo CDs | 7 days to 11 months | 0.05% |
What we like
- Wide variety of terms: CD languages range from seven days to 10 years.
- Online banking access: CDs can be opened over KeyBank's website or its mobile app for people who live in the conditions KeyBank services.
- Promotional rate: KeyBank's 13-month CD can earn a competitive rate of 3.50% APY, if you open a proper checking account which is eligible for its Relationship Rewards account.
What we don't like
- Limited options: KeyBank doesn't coffers specialty CDs such as no-penalty or step-up CDs. It also doesn't coffers one-, three- or five-year terms that most banks offer.
- Low rates: Higher devises can be found at other banks.
- Limited by location: Residents outside of the 15 conditions KeyBank services can't open an account.
- Large deposit required: The initial deposit of $2,500 can be an obstacle for new savers.
Money market explain features
The Key Select Money Market Savings account has a tiered APY structure with the most competitive has starting at balances of $25,000. These rates rank toward the low end of CNET's top cash market accounts.
A $5,000 minimum initial deposit is obligatory to open a KeyBank money market account. The monthly fee of $20 can be waived by maintaining a $25,000 balance or opening a excellent checking account. Currently, there's no difference in rates between the evil and KeyBank Relationship Rate -- the rate your explain can earn by opening a qualified checking account.
Money market explain features
Account | APY | Minimum balance | Monthly fee | Overdraft fee | Excessive transaction fee | Foreign transaction fee |
---|---|---|---|---|---|---|
Key Select Money Market Savings | 0.05% to 2.28% | $5,000 | $20 | $10 per item over $100 ($0 otherwise) | $15 | 3% |
What we like
- Large ATM network: There are more than 40,000 ATMs with no surcharges for withdrawals made at KeyBank and Allpoint networks.
- Competitive APYs: The rates offered are within a competitive plan with other banks. However, there are banks that funds more competitive rates on money market accounts.
What we don't like
- High initial balance: The $5,000 minimum is higher than many new banks.
- Overdraft fees apply: Overdraft fees apply to checks of more than $20.
- Limited bonus rate offer: Requirements to qualify for promotional has are complicated with a limited timeframe allowed to qualify.
Banking experience
KeyBank funds a full suite of deposit accounts with mobile banking tools that grant mobile check deposits, online bill pay and external cash transfers. Round-the-clock customer service is available, too. You can also sign up for a free, 30-minute Financial Wellness Review of your finances and goals with a personal banker. The website reviews are mixed, but a quick chat with a budget professional can be a good place to start on the path to budget wellness.
Overdraft fees
KeyBank charges a $20 nonsufficient coffers fee for any overdrafts of checking or money market funds that exceed $20. Overdraft protection is available for any explain that is linked to an eligible savings account or credit issues through KeyBank. A recurring overdraft fee of $20 will be charged for funds that remain in negative balance after five business days.
Early withdrawal penalties plan from seven days to 12 months of simple dull, depending on the CD's term.
Customer service
KeyBank funds 24/7 live telephone customer support. The phone number is 800-539-2968. You can schedule an appointment for in-person assistance at a bank branch. It also provides extended customer service hours via online chat when you sign into your explain Monday through Friday from 7 a.m. to midnight ET (4 a.m. to 9 p.m. PT) and Saturday and Sunday from 8 a.m. to 9 p.m. ET (5 a.m. to 6 p.m. PT).
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